A professional website is one that represents a business or company online. The initial move of customers looking for a certain product from a particular company is to visit the eCommerce website of that company. A business owner who doesn’t have an eCommerce website should expect to lose a substantial amount of customers. These customers will likely turn to the competitor companies and become loyal to that company’s brands.
A small business can benefit from having an website due to the following reason foundation.
1. 98% of industries strongly encourages/requires business owners, big or small, to have their presence online.
The world has gone digital, and the majority of business owners know that they need to establish a good online presence and reputation to attract more customers. However, many small business owners believe that they do not need to have a website. But, having an eCommerce website puts them ahead of their competitors that do not have a website for their business.
2. Customers usually judge a company based on its professional website.
The website of the company is the one that represents them in the digital world. It yields the same effect as the cover of the book. Readers that find the cover of a book unappealing or appalling may choose to ignore that book and never bother reading it. The same goes for the website. Customers will likely veer away from a website that looks sloppy and seems to have nothing valuable to offer. It is the customer's first impression. It is not enough to have an eCommerce website – it should be attractive enough to entice customers to come time and again.
3. Business owners can feature their products or services on their websites.
Presenting the products and/or services that you can offer to potential customers can give a great advantage over competitors that do not have websites. Often, featuring the products and services that give the highest profits can make the customers choose them and that means more money in the bank.
4. A responsive website can turn website visitors into new customers.
Customers use different gadgets and devices to access your website. Because of this, it is prudent to make your website responsive. This means your website should look the same no matter what device or gadgets your customers will use to access your website. An unresponsive website appears differently in different gadgets that can bring annoyance to the affected customers.
5. A website can help target the right customers.
Your website should also contain relevant, beneficial content to target the right audience and customers. Once the customers see you as the authority to look up to in your chosen industry, they will continue to come to your website.
6. Your website introduces your product or service to your potential customers and can help establish credibility.
You can introduce the products and services to your target customers using your website. It can also help you establish a good reputation for your brand. Part of your company's credibility is established by customer testimonials.
7. The website is the focal point of digital marketing.
Digital marketing begins with your website and will continue to be the core of online transactions. Without an own website, that is able to take credit cards, it would be difficult for you to convince the online community that you have good products and services to offer.
8. A website can lure in more customers.
Once the customers have discovered the existence of your website and the products and services, they will come and visit out of curiosity at first. When they like the products and services you sell, they can become loyal customers. Your website could also server as the first step for customer service. Being friendly to the search engines also helps.
9. Customers of closely related industries or markets will also find you.
Customers of closely related industries or markets may also find you during their search. If your website presents the products and services that the unlikely customers look for, you will surely gain some loyal customers in the end. This likelihood is increased with solid website design, a facebook page, print ads and other marketing efforts.
Having a business website is important, especially for small businesses. It may not give instant riches, but it will pave the way to reach your goals.
10. (EXTRA) An additional employee that works tirelessly.
A successful solopreneur needs every advantage she can bring to the table. Having a website that merely deals with frequently asked questions or simple widget procedures helps keep her off the phone with identical questions. And just because you prefer working alone, does not mean you should not leverage the ability to communicate with your customers.